faq
Answers to Questions About Cleaning Services
What is included in the cleaning services?
In all our cleaning services, high-quality cleaning products and professional equipment are fully included in the price—you do not need to provide anything! Here is the detailed breakdown of what is covered in each area of your home:
BEDROOMS, LIVING ROOM, AND LIVING SPACES:
Maintenance and disinfection of all floors (vacuuming and mopping).
Meticulous dusting of all furniture and accessible surfaces.
BATHROOMS AND TOILETS:
Complete maintenance and washing of floor coverings.
Cleaning and polishing of mirrors, sinks, faucets, and glass partitions.
Deep cleaning and sanitization of toilets, shower cabins, and bathtubs.
Dusting and wiping of all visible surfaces.
Waste removal and trash bag replacement.
KITCHEN:
Meticulous cleaning of the sink, faucets, and visible countertops.
Maintenance and washing of all floors.
Wiping of the exterior surfaces of household appliances (stovetops, oven, refrigerator).
Waste removal and trash bag replacement.
ADDITIONAL SERVICES (UPON REQUEST):
You have the option to personalize your service by selecting one or more optional tasks for a deep refresh. Activating these add-ons will automatically adjust the total duration of your cleaning session.
IMPORTANT EXCLUSIONS:
In order to guarantee the safety of our staff and to comply with the legal regulations in force in Switzerland, our teams do not perform the following interventions:
Cleaning of windows and exterior glass (hazardous access).
Maintenance of outdoor spaces (terraces, uncovered balconies, gardens).
Intensive treatment of deeply embedded or old stains (damage from accidents/floods).
Eradication of pests, insects, or treatment of structural mold.
What types of cleaning services do you offer?
We provide standard residential and office cleaning, which you can book directly on our website. We also specialize in end-of-tenancy cleaning and vacation rental management (Airbnb, Booking.com, etc.). For these specialized services, please contact us directly for a personalized quote.
Do you bring your cleaning supplies and equipment?
Yes, we bring all necessary supplies and equipment, including eco-friendly products. However, we can use your preferred cleaning products if requested.
How much do your cleaning services cost?
Our standard rates are 35 CHF/Hour for weekly cleanings, 37 CHF/Hour for every 2 weeks, 38.50 CHF/Hour for every 4 weeks, and 39 CHF/Hour for one-time bookings. Cleaning products, materials, and equipment are completely included in all our services! All-inclusive rates: Our prices cover all Swiss taxes, accident insurance, and social security contributions. Upfront and transparent pricing: no hidden fees or extra charges! Please note that for specialized services such as end-of-tenancy cleaning or vacation rental management (Airbnb, Booking.com, etc.), you must contact us directly for a personalized quote..